Having problems with a jamming Laser Printer? These printers are generally great and usually a paper jam is a one time thing. It will happen occasionally just as a matter of course. But if you have a printer that is jamming repeatedly on every print job, here are a couple of troubleshooting steps you can employ.
First off, when it jams you probably pull out the piece of paper that is stuck, but be advised there might be another piece somewhere deeper in the machine. Often times with repeat jams, this means it is a small scrap of paper. Someone might have yanked out a piece on the first jam and torn it, accidentally leaving a small scrap behind that has not worked its way out. To check this, open each door on your laser printer and turn any rollers you see. Use a flashlight if you can because the paper might be covered in toner and hard to see.
If you do not find any paper scraps, then it is time to consider another option. The second most likely cause of repeated printer jams is a faulty roller. Rollers act as guides to draw the paper through the system. If one of them is worn out or out of place, the paper will not move through properly leading to chronic jams.
The most important roller is the pickup roller which is the first one by the paper tray that actually helps lift the paper into action. Check each of the rollers by spinning it gently. They should move freely and appear to be properly aligned with their axes. When you find the one that is the culprit, try manually popping it back in place. If it will not go, get a new one– do not worry, it is a cheap replacement!